Resource Documents for Partners and Community

Humboldt County Behavioral Health Integrated Member Handbook

• Humboldt County Behavioral Health and SUD Integrated Member Handbook
• Humboldt County Behavioral Health and SUD Integrated Member Handbook - Spanish (PDF)

Medi-Cal documents

Programs

• Access is the interview that acts as the “doorway” for adults to receive outpatient Behavioral Health services when they are not already a DHHS Behavioral Health client. To make an appointment, call 707-268-2900 or 707-268-2945 or visit 720 Wood St. in Eureka.
• Healthy Moms 
• Substance Use Disorder Services
• Hope Center
• Sempervirens: hearings, etc.
• Children's Behavioral Health
• Patients' Rights Advocacy Services
• Applying for Health Care Coverage

The audience for these documents is DHHS staff, partners and providers looking for basic introductory information to talk with customers, clients, patients and community members. These documents are not meant to give detailed information and are not technical. They are not written with the direct customer or client as the audience; however customers may find them useful as reference documents.  

• Behavioral Health: General Information
  This is a general Information sheet explaining who is eligible to Behavioral Health services, how to access services and some frequently asked questions.
• Behavioral Health: Concerns & Grievances
  This info sheet covers complaints, concerns, comment cards, grievances and more.
• Info Sheet: Introduction to Medi-Cal
  This info sheet covers applying for Medi-Cal.
• Brochures available upon request: call 707-268-2900.
  • Access brochure
  • Healthy Moms Program brochure
  • Hearings at Sempervirens
  • Mental Health and Substance Use Disorder Services brochure
  • Hope Center brochure
  • Sempervirens visitor's guide
  • Children's Behavioral Health brochure
  • Patients' Rights Advocacy services guide
  • Applying for Health Care Coverage bifold

Patient Access and Provider Directory API

Humboldt County Behavioral Health interoperability capabilities and Fast Healthcare Interoperability Resources (FHIR) application programming interface (API).

Humboldt County Behavioral Health is a participant of California Mental Health Services Authority (CalMHSA) Connex, a county Behavioral Health-focused Health Information Exchange.

• Visit calmhsa.org for more information or to request access to Humboldt County Behavioral Health Patient Access FHIR APIs
• Humboldt County Behavioral Health's Provider Directory API (at fhir-calmhsa-provider.ehn-prod.net).

Understanding the Security and Privacy Practices of any Application to which you Entrust your Health Information

Publicly accessible links to educational resources are provided to ensure members understand how to protect the privacy and security of their health information. The following is a list of health organization standards that third party health apps must meet and subscribers must understand in signing up for access to these apps:

• The importance of understanding the privacy practices of third-party applications: Patient privacy and security resources (PDF at cms.gov)
• Oversight by the Federal Trade Commission (FTC) on third party and mobile health app as well as access to submit complaints (see Oversight section below): Mobile Health App Interactive Tool | Federal Trade Commission (ftc.gov)
• Health and Human Services Third Party App API member access rights and compliance: The access right, health apps, & APIs (HHS.gov).

• Release of Information (ROI)
  The ROI must be authorized by the client or their legal authority
• Grievance/Appeal Form
  Need more information on this? Check out the Guide to the Grievance process.
• Request for change of provider
  If the provider is not a good fit or meeting client's needs, complete this form.